Privacy Policy
Novus Basketball — novus-sports.com
Effective Date: March 18, 2026
Your privacy matters to us. This Privacy Policy explains how Novus Sports LLC collects, uses, shares, and protects your personal information when you use the Novus Basketball platform. By using our Platform, you agree to the practices described in this Policy.
1. Who We Are
Novus Sports LLC ("Novus," "we," "our," or "us") is a New Jersey limited liability company operating the Novus Basketball digital training platform at novus-sports.com. We are the data controller responsible for the personal information described in this Policy.
2. Information We Collect
2.1 Information You Provide
When you register, subscribe, or interact with us, we may collect:
- Account information: name, email address, and password
- Player profile details: age, skill level, position, and training goals
- Payment information: processed securely through Stripe; we do not store full card numbers
- Communications: messages you send to us via email or support channels
- Feedback and testimonials you voluntarily provide
2.2 Information Collected Automatically
When you access the Platform, we automatically collect certain technical and usage data, including:
- Device information: device type, operating system, and browser
- Log data: IP address, pages visited, and timestamps
- Usage data: workouts completed, drills viewed, and session duration
- Cookies and similar tracking technologies (see Section 6)
2.3 Information from Third Parties
If you connect a third-party account or make payments through Stripe, we may receive limited transaction-related information from those platforms. We do not receive or store your full payment card details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to the Platform
- To generate personalized training programs and workout recommendations
- To process payments and manage your subscription
- To communicate with you about your account, updates, and promotional offers
- To improve and develop the Platform and our training content
- To analyze usage trends and measure the effectiveness of our features
- To enforce our Terms of Service and comply with legal obligations
We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.
4. How We Share Your Information
We do not sell your personal information.
We may share your information with:
4.1 Service Providers
We work with trusted third-party vendors who assist us in operating the Platform, including payment processors, cloud hosting providers, email service providers, and analytics platforms. These providers are contractually required to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in good-faith belief that such disclosure is necessary to comply with a legal obligation, protect the rights or safety of Novus Sports LLC or others, or investigate potential violations of our Terms.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Platform before your information becomes subject to a materially different privacy policy.
4.4 With Your Consent
We may share your information with third parties in other circumstances with your explicit consent.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law, for legitimate business purposes such as resolving disputes, or as needed for security and fraud prevention. When your information is no longer needed, we securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our Platform uses cookies and similar technologies to enhance your experience and gather usage data. We use the following types:
- Essential cookies: Required for the Platform to function correctly
- Preference cookies: Remember your settings and login status
- Analytics cookies: Help us understand how users interact with the Platform
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform. We do not currently respond to "Do Not Track" browser signals, but we do not engage in cross-site behavioral advertising.
7. Children's Privacy
The Platform is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If a parent or guardian becomes aware that their child under 13 has provided us with personal information without consent, please contact us immediately at novussports25@gmail.com. We will promptly delete such information from our records.
For players between 13 and 17 years of age, we encourage parental involvement in account setup and monitoring. Parents and guardians may contact us at any time to review or request deletion of their child's information.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure hosting environments, and access controls limiting who within our organization can view your data.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.
9. Your Rights and Choices
Depending on your location, you may have the following rights with respect to your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request that we delete your personal information, subject to legal obligations
- Portability: Request that we provide your data in a portable format
- Opt-out: Unsubscribe from marketing emails at any time via the link in any email
To exercise any of these rights, please contact us at novussports25@gmail.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Third-Party Links
Our Platform may contain links to third-party websites or services, including social media platforms and payment services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the Platform and updating the Effective Date above. Your continued use of the Platform after such changes constitutes your acceptance of the revised Policy.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:
We are committed to working with you to resolve any concerns about your privacy.